Selfridges Reviews

I was fully prepared for some huge plot twist when the bag arrived, but nope, it was exactly like the page showed. The size, colour, and little details all matched perfectly. No surprises, no drama, just the rare joy of getting precisely what I ordered

I usually assume Selfridges will have pretty much everything, especially when it comes to clothes and beauty, and to be fair the range is really big. I did find myself quickly thinking the site felt a bit cluttered though, because browsing around wasn’t always the easiest. Also, a few things I clicked on were out of stock, which got annoying after a while. Still, overall it’s decent and I’d probably use it again.

I thought the quality was really great overall. Everything felt well made to me, i didn’t have any complaints. It was exactly what I was hoping for

I had a question about my order and wasn’t sure how long it would take to hear back. I was starting to get a little frustrated, well, maybe frustrated is too strong, more like slightly impatient, but customer service replied way faster than I expected. They were really friendly and got everything sorted without making it feel like a hassle. Overall, I’m really happy with how smooth it all was.

Klarna made checkout really simple for me. I was expecting a bit of a hassle... but nope, it was quick, clear, and I got through the payment without overthinking it.

My order showed up with the wrong size in the parcel, which was a bit annoying at first. Support were actually really helpful though, and the replacement arrived quickly. Not perfect, but better than some other places I’ve dealt with... I’d probably order again.

Had to send back a jacket because the fit was way off, which was kind of annoying. But the return part was simple — printed the label, dropped it off, and got my refund a few days later. Not instant, but can’t really complain since the process itself wasn’t a hassle

I use selfridges.com fairly often, and the loyalty benefits have been good. I’m sure I’ve probably forgotten the odd small annoyance here and there, but what sticks in my mind is the points adding up, the little extras, and getting early access or offers without having to go looking for them. Delivery has been smooth whenever I’ve ordered, which definitely helps. It’s not the cheapest place to shop, obviously, but if you already buy from Selfridges, the loyalty bits make it feel a bit more worthwhile. I’m happy with it so far.

The staff were really helpful and friendy. They made everything easy and I felt looked after the whole time. Would defintely go back

I had my problem sorted really quickly, and I’m genuinely happy with the help I got. From my experience, it was straightforward and stress-free

I ordered a pair of trainers from Selfridges and was actually impressed with how useful the size guide was. I’m usually a 7, but with some other retailers I often end up needing to size up or return things because the fit is off. This time they were perfect straight out of the box, no tight spots, and they looked exactly how I expected. Delivery was smooth too. Really happy with the experience and I’d definitely order clothes or shoes from them again

Selfridges isn’t always the cheapest place to shop, but i think the value is still good when you look at the selection and how quickly everything arrives. I picked up a couple of sale items and they definitely felt worth the money. The packaging was neat, and returns seemed straightforward, though I didn’t need to use them. For brands I already know and buy, I’d rather order from here than take a chance on random sites. Overall, really happy with my order.

I bought a pair of shoes from here and, they seem 100% genuine to me. The box looked right, the tags were all there, and nothing felt off or suspicious when I opened them up. I always like to check those little details because you never really know when buying shoes, but in this case everything matched up and looked legit. Overall, I’m happy with the purchase.

The site was really easy to move around... which I appreciate because some sites make everything way harder than it needs to be. The filters actually worked well, checkout was quick, and I found what I needed without getting frustrated. So yeah, definitely 5 stars from me.

It finally arrived, but it took way longer than I was expecting. I thought the response and delivery would be a bit quicker, so that was disappointing.

Really like Selfridges overall, but the product availability gets frustrating. Twice now found something I wanted, added it to my basket, and then it was suddenly out of stock at checkout. Some sizes just never seem to be available either. Not the worst site by any means, but annoying when you actually want to buy the thing

I got my refund faster than I thought I would. Simple and no complaints

I mostly use selfridges for clothes and beauty things, and overall it’s been good for me. If you know the brand already, the search works well, and the results usually load quick enough. The size and price filters are helpful too, I use those a lot. Only annoying thing is, sometimes the filters reset themselves or you still get shown stuff that is already sold out, which is not great. But browsing is easy enough, and checkout for me was fine. So yeah, 4 stars I’d give it.

The site itself was easy to use and I found what I needed, but the shipping cost seemed way too much for just one small item. It was probably close to making the order not worth it for me, honestly. I’d consider ordering again, but the shipping would definitely make me think twice.

In the end, I’m really happy with the bag I ordered from Selfridges. The whole experience was smooth overall, the website was easy to use, and when the package arrived, it looked lovely and felt nicely put together. The only reason I’d give it 4 stars instead of 5 is that delivery took a little longer than I expected, and the tracking didn’t update much along the way. Still, the bag arrived in great condition and I’m pleased with it...